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RC Passage

Direction for the questions 13 to 16: The passage below is accompanied by a set of four questions. Choose the best answer to each question.

The passage below is accompanied by a set of questions. Choose the best answer to each question. As software improves, the people using it become less likely to sharpen their own know-how. Applications that offer lots of prompts and tips are often to blame; simpler, less solicitous programs push people harder to think, act and learn.

Ten years ago, information scientists at Utrecht University in the Netherlands had a group of people carry out complicated analytical and planning tasks using either rudimentary software that provided no assistance or sophisticated software that offered a great deal of aid. The researchers found that the people using the simple software developed better strategies, made fewer mistakes and developed a deeper aptitude for the work. The people using the more advanced software, meanwhile, would often “aimlessly click around” when confronted with a tricky problem. The supposedly helpful software actually short-circuited their thinking and learning.

[According to] philosopher Hubert Dreyfus . . . . our skills get sharper only through practice, when we use them regularly to overcome different sorts of difficult challenges. The goal of modern software, by contrast, is to ease our way through such challenges. Arduous, painstaking work is exactly what programmers are most eager to automate—after all, that is where the immediate efficiency gains tend to lie. In other words, a fundamental tension ripples between the interests of the people doing the automation and the interests of the people doing the work.

Nevertheless, automation’s scope continues to widen. With the rise of electronic health records, physicians increasingly rely on software templates to guide them through patient exams. The programs incorporate valuable checklists and alerts, but they also make medicine more routinized and formulaic—and distance doctors from their patients. . . . Harvard Medical School professor Beth Lown, in a 2012 journal article . . . warned that when doctors become“screen-driven,” following a computer’s prompts rather than “the patient’s narrative thread,” their thinking can become constricted. In the worst cases, they may miss important diagnostic signals. . . . In a recent paper published in the journal Diagnosis, three medical researchers . . . examined the misdiagnosis of Thomas Eric Duncan, the first person to die of Ebola in the U.S., at Texas Health Presbyterian Hospital Dallas. They argue that the digital templates used by the hospital’s clinicians to record patient information probably helped to induce a kind of tunnel vision. “These highly constrained tools,” the researchers write, “are optimized for data capture but at the expense of sacrificing their utility for appropriate triage and diagnosis, leading users to miss the forest for the trees.” Medical software, they write, is no “replacement for basic history-taking, examination skills, and critical thinking.” . . .

There is an alternative. In “human-centred automation,” the talents of people take precedence. . . . In this model, software plays an essential but secondary role. It takes over routine functions that a human operator has already mastered, issues alerts when unexpected situations arise, provides fresh information that expands the operator’s perspective and counters the biases that often distort human thinking. The technology becomes the expert's partner, not the expert’s replacement.

RC Line-wise Explanation

Paragraph 1

Original: As software improves, the people using it become less likely to sharpen their own know-how.

Explanation: The more advanced the software becomes, the less people tend to improve their own skills.

Original: Applications that offer lots of prompts and tips are often to blame; simpler, less solicitous programs push people harder to think, act and learn.

Explanation: Software with too much guidance can make users passive, whereas basic software forces users to engage more and develop their abilities.


Paragraph 2

Original: Ten years ago, information scientists at Utrecht University in the Netherlands had a group of people carry out complicated analytical and planning tasks using either rudimentary software that provided no assistance or sophisticated software that offered a great deal of aid.

Explanation: Researchers at Utrecht University studied how people performed complex tasks using either simple or highly supportive software.

Original: The researchers found that the people using the simple software developed better strategies, made fewer mistakes and developed a deeper aptitude for the work.

Explanation: Those using basic tools performed better—they planned more effectively, made fewer errors, and gained more skill.

Original: The people using the more advanced software, meanwhile, would often “aimlessly click around” when confronted with a tricky problem.

Explanation: In contrast, users of advanced software often reacted by randomly clicking when they encountered difficulty.

Original: The supposedly helpful software actually short-circuited their thinking and learning.

Explanation: Ironically, software designed to help ended up hindering users’ ability to think and learn.


Paragraph 3

Original: [According to] philosopher Hubert Dreyfus . . . our skills get sharper only through practice, when we use them regularly to overcome different sorts of difficult challenges.

Explanation: Philosopher Hubert Dreyfus argued that skill improvement comes only through regular practice and tackling tough problems.

Original: The goal of modern software, by contrast, is to ease our way through such challenges.

Explanation: Modern software aims to eliminate or simplify these challenges.

Original: Arduous, painstaking work is exactly what programmers are most eager to automate—after all, that is where the immediate efficiency gains tend to lie.

Explanation: Programmers try to automate the hardest parts of work because that’s where they can quickly improve efficiency.

Original: In other words, a fundamental tension ripples between the interests of the people doing the automation and the interests of the people doing the work.

Explanation: This creates a conflict between those designing automation tools and those who actually perform the tasks.


Paragraph 4

Original: Nevertheless, automation’s scope continues to widen.

Explanation: Despite concerns, automation keeps expanding.

Original: With the rise of electronic health records, physicians increasingly rely on software templates to guide them through patient exams.

Explanation: Doctors are using digital templates more often during patient checkups due to electronic record systems.

Original: The programs incorporate valuable checklists and alerts, but they also make medicine more routinized and formulaic—and distance doctors from their patients.

Explanation: These tools offer useful features but can also make care more mechanical and reduce personal interaction.

Original: Harvard Medical School professor Beth Lown, in a 2012 journal article . . . warned that when doctors become “screen-driven,” following a computer’s prompts rather than “the patient’s narrative thread,” their thinking can become constricted.

Explanation: Beth Lown cautioned that doctors relying too much on screens rather than patient stories may lose the ability to think broadly and critically.

Original: In the worst cases, they may miss important diagnostic signals.

Explanation: This over-reliance on screens can result in missed diagnoses.

Original: In a recent paper published in the journal Diagnosis, three medical researchers . . . examined the misdiagnosis of Thomas Eric Duncan, the first person to die of Ebola in the U.S., at Texas Health Presbyterian Hospital Dallas.

Explanation: A study looked into how doctors misdiagnosed the first Ebola case in the U.S.

Original: They argue that the digital templates used by the hospital’s clinicians to record patient information probably helped to induce a kind of tunnel vision.

Explanation: They claimed that these templates contributed to narrow, focused thinking that overlooked broader issues.

Original: “These highly constrained tools,” the researchers write, “are optimized for data capture but at the expense of sacrificing their utility for appropriate triage and diagnosis, leading users to miss the forest for the trees.”

Explanation: The tools were great for recording data but poor for decision-making, causing doctors to focus too much on small details and miss the big picture.

Original: Medical software, they write, is no “replacement for basic history-taking, examination skills, and critical thinking.”

Explanation: The researchers emphasized that software can’t replace fundamental diagnostic skills.


Paragraph 5

Original: There is an alternative. In “human-centred automation,” the talents of people take precedence.

Explanation: There is a better model called human-centered automation, where human skills are prioritized.

Original: In this model, software plays an essential but secondary role.

Explanation: Here, software is important but serves as a support tool, not the lead.

Original: It takes over routine functions that a human operator has already mastered, issues alerts when unexpected situations arise, provides fresh information that expands the operator’s perspective and counters the biases that often distort human thinking.

Explanation: The software handles routine tasks, provides helpful alerts and new information, and helps correct human biases.

Original: The technology becomes the expert's partner, not the expert’s replacement.

Explanation: In this approach, technology works alongside humans as a partner, not a substitute.

RC Paragraph Explanation

Paragraph 1 Summary

Advanced software can weaken user skills by providing too much assistance, whereas simpler software encourages users to think and learn actively.


Paragraph 2 Summary

A study at Utrecht University showed that people using basic software performed better and learned more than those using advanced software, which often made users passive and confused.


Paragraph 3 Summary

Skills improve through practice and challenge, but modern software often removes these very challenges, creating a tension between ease of automation and the needs of skill development.


Paragraph 4 Summary

In medicine, automation can enhance efficiency but may also harm diagnostic reasoning by encouraging rigid thinking. Over-reliance on software templates, as in the Ebola misdiagnosis case, illustrates the dangers of losing critical, human-based judgment.


Paragraph 5 Summary

Human-centered automation offers a solution by enhancing rather than replacing human expertise. It supports, alerts, and extends the capabilities of users rather than diminishing their role.

RC Quick Table Summary
Paragraph NumberMain Idea
Paragraph 1Advanced software reduces users’ motivation to think and learn.
Paragraph 2Simpler tools foster deeper learning and better performance than complex ones.
Paragraph 3Automation removes challenges needed for skill growth, causing a conflict.
Paragraph 4Over-automated medical software can limit thinking and lead to misdiagnosis.
Paragraph 5Human-centered automation enhances human abilities rather than replacing them.

RC Questions

Ques 13. In the Ebola misdiagnosis case, we can infer that doctors probably missed the forest for the trees because:

Correct Answer: (A) Detailed explanation by Wordpandit: In the article featured in the journal Diagnosis, a trio of medical researchers scrutinized the unfortunate case of Thomas Eric Duncan, who holds the grim distinction of being the first person to succumb to Ebola in the United States. This occurred at Texas Health Presbyterian Hospital Dallas. The researchers propose that the digital templates employed by the medical staff at this hospital for logging patient information likely contributed to a form of tunnel vision, thereby impairing accurate diagnosis.The researchers further elaborate that these digital tools are designed primarily for efficient data collection. However, this comes at a significant cost: the tools are not optimized for effective patient triage or accurate diagnosis. This has the effect of causing medical professionals to overlook the broader context or 'the forest for the trees,' as the researchers metaphorically put it. Essentially, while these digital systems efficiently store data, they inadvertently steer healthcare providers away from the vital skill sets of taking comprehensive patient histories, conducting thorough examinations, and applying critical thinking.Based on this detailed examination, it is evident that the primary issue leading to the misdiagnosis is the limited and perhaps misleading data collected through the digital templates, which guides medical practitioners in the wrong direction. Option A, which attributes the misdiagnosis to the tunnel vision induced by the data recorded in the digital templates, is therefore the correct choice.Options B, C, and D do not align with this particular analysis and are thus not supported by the information presented in the journal article. For these reasons, they are not the correct options to choose in this context.Upon an in-depth evaluation, it becomes apparent that Option A most accurately reflects the conclusions drawn by the medical researchers in the Diagnosis journal article, making it the correct selection.

Ques 14. In the context of the passage, all of the following can be considered examples of human-centered automation EXCEPT:

Correct Answer: (C) Detailed explanation by Wordpandit: The passage describes an alternative paradigm called "human-centered automation," wherein the unique capabilities of humans take precedence over technology. In this framework, software serves a crucial but supportive role. It is designed to handle routine tasks that human operators have already mastered, provide alerts during unforeseen situations, supply new information that enhances the operator's understanding, and counteract biases that can skew human judgment. In this manner, technology acts as a complement to human expertise rather than replacing it.Option A: In this particular instance, the software's function is limited to providing feedback on the doctor's diagnostic process. This closely aligns with the human-centered approach as outlined in the passage, where the software takes a backseat and serves only to aid the human practitioner. Therefore, Option A is not the correct choice since it exemplifies the human-centered model rather than contradicting it.Option B: Here again, the technology operates based on the directives issued by the human resident. It remains a tool to facilitate the resident's actions, thereby following the human-centered automation model. As such, Option B is also not the correct answer.Option C: Contrarily, in this option, the software operates autonomously through its auto-completion feature, without specific human input or oversight. This approach doesn't align with the human-centered model which prioritizes human skills and decision-making. Therefore, Option C is the correct choice as it stands in contrast to the principles of human-centered automation articulated in the passage.Option D: In this scenario, the software springs into action only upon the user's request. This model adheres to the human-centered approach where the software serves only when explicitly asked to, emphasizing human control and decision-making. Therefore, Option D is not the correct answer.In summary, Option C is the correct choice as it presents a situation where the software acts independently of human interaction or supervision, thereby deviating from the human-centered automation model described in the passage.

Ques 15. From the passage, we can infer that the author is apprehensive about the use of sophisticated automation for all of the following reasons EXCEPT that:

Correct Answer: (C) Detailed explanation by Wordpandit: The passage delves into the limitations of advanced software tools, especially their impact on human cognition and decision-making. Specifically, it mentions research from information scientists at Utrecht University and a paper published in the journal "Diagnosis" to illustrate these points.Option A: The research conducted by information scientists at Utrecht University, referenced in the second paragraph, suggests that the excessive use of sophisticated software tools can have a detrimental effect on human cognitive capabilities. It argues that such tools may, in fact, impede thinking and learning. Given that this observation aligns with the passage's critique of advanced software, Option A cannot be the correct answer.Option B: The passage's penultimate paragraph argues that "highly constrained tools," primarily designed for data capture, can mislead users by causing them to overemphasize less relevant data. This could lead them away from achieving their intended objectives. Similar to Option A, this point complements the passage's overarching argument, thereby disqualifying Option B as the correct answer.Option C: The passage makes no claim that advanced software can fully replace human capabilities. In fact, it argues quite the opposite. The example cited from the journal "Diagnosis" serves to underline the limitations of using such software, especially in critical areas like medical diagnosis. Therefore, Option C is the correct choice as it correctly identifies that the software is not a replacement for human skills and judgment, a point implicitly made by the passage.Option D: This option can be traced back to the ideas presented in the second and third paragraphs of the passage, but these sections don't establish it as the answer to the central question posed. Therefore, Option D is not the correct answer.In summary, the correct answer is Option C. This option accurately reflects the passage's stance that while software may serve as a valuable tool, it cannot serve as a complete substitute for human judgment and expertise.

Ques 16. It can be inferred that in the Utrecht University experiment, one group of people was“aimlessly clicking around” because:

Correct Answer: (B) Detailed explanation by Wordpandit: The passage presents findings from an experiment conducted at Utrecht University, which explored the impact of different types of software on human problem-solving behavior. The experiment compared two groups of people: one group used simple software, while the other utilized more advanced, sophisticated software. The results showed that those using simpler software were more effective in strategizing and made fewer mistakes. On the other hand, those who used the more advanced software seemed to disengage from strategic thinking and would often "aimlessly click around" when presented with challenging problems. This suggests that the more advanced software, rather than aiding the users, may actually hinder their ability to think critically and solve problems effectively.Option A: The passage does not raise questions about the competency levels of the users in either group. Rather, it focuses on how the type of software being used affects problem-solving behavior. Consequently, Option A is not a valid inference based on the given information.Option B: The passage clearly indicates that those using more sophisticated software tended to "aimlessly click around" when faced with challenging scenarios. This suggests a level of dependency on the software for problem-solving, which supports Option B as the correct choice.Option C: While the phrase "aimlessly click around" does describe the behavior of the group using advanced software, it is not specifically used to compare or contrast the strategies adopted by the two different groups. Therefore, Option C is not an accurate representation of the passage's content.Option D: There is nothing in the passage that implies this inference, so Option D is not the correct choice.In summary, Option B accurately reflects the key point made by the passage, namely that dependency on more advanced software can potentially undermine the ability to think critically and solve problems. Therefore, the correct answer is Option B.

Actual CAT VA-RC 2022 Slot 3: Question-wise Index

Reading ComprehensionWords from the Passage
RC Passage 1 (Q 1 to 4) Must-Learn Words (Passage 1)
RC Passage 2 (Q 5 to 8) Must-Learn Words (Passage 2)
RC Passage 3 (Q 9 to 12) Must-Learn Words (Passage 3)
RC Passage 4 (Q 13 to 16) Must-Learn Words (Passage 4)
Verbal Ability
Ques 17 (Paragraph Summary) Ques 18 (Para-jumble)
Ques 19 (Para-Completion) Ques 20 (Paragraph Summary)
Ques 21 (Para-jumble) Ques 22 (Para-jumble)
Ques 23 (Para-Completion) Ques 24 (Paragraph Summary)
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