Article Title: The Art of Complaining


Article Summary

This insightful article aptly named as the ‘Art of Complaining’ shows us how we can actually complain the right way. Complaining for the sake of complaining does not improve one’s mental health or stress levels; that is why there is a need to understand the right way of doing it. The first thing to keep in mind while complaining is to be factual and take emotion out of the situation. Also, one must always think about productivity in a work space. The next strategy explained in the article is that we must take into account the emotional state of the individual to whom we are speaking. The article also explains the sandwich method and emphasizes that this method should be used when giving feedback.

Another strategy that must be used while complaining is that we must try and convince the other person about how following our advice will benefit them. The article also mentions examples of how this needs to be done. Complaining is healthy when the issue is bothering you so much that you cannot sleep or think straight. If it is bothering us so much we shouldn’t ignore something that is causing us emotional distress. The other ways that help a person complain constructively include complaining to the Right Person and remembering the Rule of 5, which has been explained in the passage.

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Words to learn from this Article:

Constructive: having or intended to have a useful or beneficial purpose.
Whining: to complain in a feeble or petulant way, grousing.
Ascribe: regard something as being due to (a cause), attribute
Impending: about to happen.

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Reading Motivation

  • Do not forget (at any cost): one small step at a time can lead to massive improvement over the long term.
  • Focus on the little things. Focus on daily inputs.

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